The dynamic retail landscape and diversified customer profile require Hong Kong’s retailers to have all manner of business strategies and agile responses to maintain their market competitiveness.

Co-organized by GS1 Hong Kong, ECR Hong Kong and Hong Kong Retail Management Association, the Forum with theme : Smarter Retail for Optimizing Consumer Experience provides a unique platform for industry stakeholders to abreast of the latest technologies and efficient consumer response practices to enhance supply chain efficiency and to satisfy changing consumer demand in nowadays retail world.