GS1 Summit Hong Kong 2018

Founded by the Hong Kong General Chamber of Commerce in 1989, GS1 Hong Kong is the local chapter of GS1®, a not-for-profit, standards organisation that develops and drives adoption of easy-to-implement global standards for business to uniquely identify, accurately capture and automatically share vital information about products, locations and assets. Headquartered in Brussels, Belgium, GS1 has over 110 national chapters in 150 countries.

GS1 Hong Kong’s mission is to enable Hong Kong enterprises to improve the efficiency, safety, and visibility of supply chains across multiple sectors and facilitates commerce connectivity through the provision of global standards and a full spectrum of standards-based solutions and services. GS1 Hong Kong engages with communities of trading partners, industry organisations, government, and technology providers to understand and respond to their business needs through the adoption and implementation of global standards.

Currently, GS1 Hong Kong has over 7,500 corporate members covering close to 20 industries including retail consumer goods, food and food services, healthcare, apparel, logistics as well as information and technology. GS1 Hong Kong continually enhances and rolls out new services and solutions to help our corporate members to embrace new realities, new challenges, and new opportunities.

For more information about GS1 Hong Kong, please visit


20+ Speakers


CEO Panel/ Keynotes/
Plenaries/ Concurrent Tracks


600+ Delegates/
Potential Custormers


10+Solution Showcase/
Information Exchange

Guest of Honour, Distinguished Speakers and Guests
Mr. Nicholas W. YANG, GBS, JP
Mr. Nicholas W. YANG, GBS, JP
Secretary for Innovation and Technology
The Government of HKSAR
Mr. Joseph PHI
Mr. Joseph PHI
GS1 Hong Kong Board
Mr. Jason ARCHER
Mr. Jason ARCHER
Managing Director, Asia Pacific
Under Armour
Mr. Kent WONG
Managing Director
Chow Tai Fook
Mr. Ricky WONG
Mr. Ricky WONG
Co-founder and Chairman
Mr. Anson BAILEY
Mr. Anson BAILEY
Head of Consumer and Retail, ASPAC / Head of Technology, Hong Kong
KPMG China
Ms. Jenny HUI
General Manager, HK, Taiwan and SEA CBT
eBay International HK Ltd
Dr. William LO, JP
Vice Chairman
Kidsland Int'l Holdings Ltd (LEGO)
Managing Director
K Style Lab
Ms. Jennifer LIU
Ms. Jennifer LIU
The founder and Owner
The Coffee Academies
Ms. Cindy CHAN
Ms. Cindy CHAN
Head of Greater China
Chief Executive
GS1 Hong Kong
Ms. Freda NG
Chief Digital Officer, Health and Beauty Asia
A.S. Watson
Managing Director, Sales & Operations
Ms. Margaret LAU
Ms. Margaret LAU
General Manager
DCH Food Mart
Mr. Kenneth CHAN
Mr. Kenneth CHAN
CEO and Executive Director
Mr. Patrick MILBURN
Managing Director
Mezzo Labs
Mr. Ricky SZETO
General Manager and Executive Director
Hung Fook Tong
Mr. Spencer DAI
Mr. Spencer DAI
General Manager, HK&TW Supply Chain
Procter & Gamble
Mr. Michael FORHEZ
Senior Director Retail and Consumer goods
Strategic Product Marketing Director, Business Network
Associate Director, Sales & Marketing
SF Express
Mr. Calvin HO
Holistic Technology Company Ltd
Ms. Sandy HO
New iMedia Solutions Ltd.
Ms. Eliza LAU
Vice President, Operation Services
Morning session
Afternoon session

9:15 – 9:25

Welcome Remarks :
Mr Joseph Phi, Chairman, GS1 Hong Kong Board (Executive Director, Li & Fung Group and
President, LF Logistics)

9:25 – 9:40

Opening  Address by Guest of Honour
 Mr Nicholas W. Yang, GBS, JP, Secretary for Innovation and Technology, The Government of HKSAR

9:40 – 10:05

Keynote Session (1): Digital Transformation to Gear Up for Total UX
- Mr Jason Archer, Managing Director, Asia Pacific, Under Armour

Morning Keynote and Plenary Session - Visionary Presentation on Innovative Commerce Trend


Keynote Session (2) “To Tell the Truth” Connect Consumer Journey
- Mr Kent Wong, Managing Director, Chow Tai Fook Jewellery Group Ltd

10:30 – 10:50

Networking Coffee Break & Solution Showcase

10:50 – 11:20

Plenary Session (1) : Growing Big Business Value in E-Commerce Disruption
- Mr Ricky Wong, Co-founder and Chairman, Hong Kong Television Network Limited

11:20 – 12:20

Plenary Session (2) : Executive Panel Discussion
– Advancing Level of Customer Engagement: how to gain deeper insights to create rewarding experiences for digital savvy customers
Moderator : Mr Kenny Toy, Managing Director, Accenture Interactive, Accenture
Ms Freda Ng, Chief Digital Officer, Health and Beauty Asia, A.S. Watson
Mr Kent Wong, Managing Director, Chow Tai Fook Jewellery Group Ltd
Ms Leonie Valentine, Managing Director, Sales & Operations, Google Hong Kong

12:20 – 12:40

Plenary Session (3) : Excelling Business Transformation and Consumer Engagement - GS1 Hong Kong

12:40 - 13:45

VIP Luncheon (By invitation)

Afternoon Session : Enhancing Customer Experience Case Sharing and CEO Panel Discussion

Breakout Session

Track A – New Way to Serve Customer in Digitialised Era

Track B – New Innovative Technological Value to Revolutionise the Industry

Track C – E-Commerce & Smart Logistics: New Frontier for the future

13:45 – 13:55

Track kickoff (GS1HK Rep)

  • Track kickoff (GS1HK Rep)

Track kickoff (GS1HK Rep)

13:55 –14:15

Operation Efficiency in New Retail
- Ms Margaret Lau, General Manager
DCH Food Mart

Unbottling Data for Personalised Experience
– Dr Ricky Szeto, General Manager and Executive Director,
Hung Fook Tong Group Holdings Ltd

E-Commerce Logistics Best Practice
- GS1 Hong Kong

14:15 – 14:35

Industry Case Sharing

The Changing Consumer Markets: From the Improbable to the Inevitable
- Mr Michael Forhez, Senior Director Retail and Consumer goods,
Oracle Corporation

Smart Logistics System for E-Commerce Fulfillment
- Ms Suki Cheung, Associate Director, Sales & Marketing, SF Express

14:35 - 14:55

Build your Network, Print your Connections
- Mr Kenneth Chan, CEO and Executive Director
China IoE Co Ltd

"Digital Revolution - From Factory to Shelf"
- Mr Spencer Dai, General Manager, HK&TW Supply Chain,
Procter & Gamble

How to Triumph Cold Chain Management in E-commerce
- Ms Eliza Lau, Vice President, Operation Services,
City Super Ltd

14:55 – 15:15

Driving Incremental Revenue Through a Personalised Customer Experience
- Mr Patrick Milburn, Managing Director,
Mezzo Labs Hong Kong

Industry Case Sharing
- Mr Mark Morley, Strategic Product Marketing Director, Business Network,

Interactive Panel Discussion : E-Commerce Successful Journey
Moderator: Ir Elsa Yuen, President,
Hong Kong Logistics Association
Panelists :
- eBay International HK Ltd,
- Mr Calvin Ho, CEO,
Holistic Technology Company Ltd.
- Ms Sandy Ho, CEO,
New iMedia Solutions Ltd.
- Ms Suki Cheung, Associate Director, Sales & Marketing,
SF Express

15:15 – 15:35

Interactive Panel Discussion among the track speaker

Interactive Panel Discussion among the track speaker


Networking Coffee Break & Solution Showcase

15:50 – 16:10

Plenary Session (4) : CEO Pulse Report 2018 Survey Findings

16:10 – 17:10

Closing CEO Panel : Championing Omni Business Way Forward
Moderator : Mr Anson Bailey, Head of Consumer and Retail, ASPAC / Head of Technology, Hong Kong, KPMG China
Panelists :
Ms Jenny Hui, General Manager, HK, Taiwan and SEA CBT, eBay International HK Ltd
Dr William Lo, JP, Vice Chairman, Kidsland Int'l Holdings Ltd (LEGO)
Mr Al Hong, Managing Director, K Style Lab
Ms Jennifer Liu, The founder and Owner, The Coffee Academies
Ms Cindy Chan, Head of Greater China, YouGov
Ms Anna Lin, JP, FCILT, Chief Executive, GS1 Hong Kong

17:10 – 17:15

Networking Coffee Break & Solution Showcase

Event Details

29 Nov 2018
9:15 - 5:15
Hong Kong Convention and Exhibition Centre S221 (Old Wing), Level 2, 1 Expo Drive, Wanchai, Hong Kong (Harbour Road Entrance)

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