Recognition of 84 local companies in GS1 Hong Kong’s ‘Consumer Caring Scheme 2016’

Hong Kong – 1 December 2016 – The Consumer Caring Scheme organised by GS1 Hong Kong has entered its 6^th year of inception. This year, 84 local companies will be named “Consumer Caring Companies” for their commitment to excellence in technology and service to consumers. The “Consumer Caring 5 years” award will be presented to nine companies that have received the recognition for the 5^th consecutive year. In addition, 20 companies that have received the recognition for more than 5 consecutive years would receive the “Consumer Caring 5 years +” award. The award presentation ceremony of ‘Consumer Caring Companies 2016’ will be held during the GS1 Hong Kong Annual Members Dinner on 12^th January 2017.

The Consumer Caring Scheme aims to recognise companies that use international standards, information technology, and the optimisation of supply chain management to improve business processes to enhance consumer satisfaction. Judging is based on seven core consumer caring values, including consumer care, sincerity, commitment, product quality and safety assurance, service quality understanding consumer behaviours and caring for employees. Company visits and a consumer survey were also conducted. Additionally, all applicants’ consumer care measures and performances were assessed according to a scorecard based on the Efficient Consumer Response (ECR).

Ms. Anna Lin, JP, Chief Executive of GS1 Hong Kong says, “By professionally evaluating the performance of the participating companies, we award companies the title of ‘Consumer Caring Companies’. We recognise companies who uphold the motto of ‘consumers first’ and encourage them to enhance their operations through global standards and innovation. With the continuous support of various industries, the Scheme has come to its 6^th year of inception　and the number of participating companies continue to grow each year. The recognised companies are all role models of the industries in driving product and service quality enhancement, bringing benefits to both brands and consumers. ”

For more details, please visit the website: www.consumercaring.com.

List of recognised companies of Consumer Caring Scheme 2016:

(The list is in alphabetical order by brand or company name)

Media Enquiry

Ms. Corinna Fung

Tel: (852) 2863 9787

Email: corinnafung@gs1hk.org

Ms. Joanna Siu

Tel: (852) 2863 9723

Email: joannasiu@gs1hk.org

About GS1 Hong Kong

Founded by the Hong Kong General Chamber of Commerce in 1989, GS1 Hong Kong is the local chapter of GS1®, a not-for-profit, global supply chain standards organisation headquartered in Brussels, Belgium, with over 110 national chapters in 150 countries. GS1 Hong Kong’s mission is to enable Hong Kong enterprises to have more efficient, visible and safer supply chains through the provision of global standards and a full spectrum of standards-based solutions and services, thus making possible business optimisation and value creation. GS1 Hong Kong currently has more than 6,500 corporate members covering close to 20 industries including retail consumer goods, food, wine, healthcare, apparel, consumer electronics, logistics, information and technology.

For more information about GS1 Hong Kong, please visit www.gs1hk.org