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17 Sep 2021

【Go Digital Free Workshop】Customer Data Analytics: It’s Easier than You Think

15:00 - 16:30
22/F, OTB Building, 160 Gloucester Road, Wanchai, Hong Kong
Cantonese
Register Now!
Summary

To create real-time, meaningful, personalized interactions with customers, you’re going to need analytics. A Harvard Business Review survey showed 58 percent of corporate respondents have seen a significant increase in customer retention and loyalty from using customer analytics.

Analytics may sound complicated, but there are actually a lot of tools to collect and analyse data, help you understand the consumers, and create valuable moments for them.

FREE REGISTRATION for [Go Digital Workshop] Know Your Customers, Win in Online & Offline Grounds

Overview
Details of Go Digital Workshop:
Time Content Speakers:
3:00pm – 3:30pm

1) Helping Retailers with Strategies for Omni-channel and Brick-&-mortar

- AI to improve customer experience (CX)

- Customer analytics highlights

Dr. Stephen Lam
(GS1 Hong Kong - COO)

3:30pm – 4:00pm

2) How to Get Insight from eCommerce

- Using ecommerce data for retargeting strategy

- Benefits of ecommerce analytics

Ms. Idy Chan
(Miracle IT Solution – Sales & Marketing Manager)

4:00pm – 4:30pm 3) The Power of Enhanced Online + Offline in Google Analytics

- Improving e-commerce strategy with data science

- Get to know your online and offline customers Speakers: Mr. Legolas (Alphabet Inc. – Senior Customer Manager)
 
Mr. Legolas
(Alphabet Inc. – Senior Customer Manager)
4:30pm – 5:00pm

4) Cases Sharing

- Demo tour

- Question & answer

 
Member Price:
Free
Non Member Price:
Free
Register Now!
Google Maps:
22/F, OTB Building, 160 Gloucester Road, Wanchai, Hong Kong
Add to calendar
Contact:
Ms. Dora Kit
2863 9755

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