GS1 Hong Kong Summit 2017 – Business Transformation for Customer Centricity
GS1 Hong Kong Summit 2017 –
Business Transformation for Customer Centricity
Hong Kong, 7 November 2017 – GS1 Hong Kong today organises the GS1 Hong Kong Summit 2017 (“the Summit”) themed “Business Transformation for Customer Centricity ” in Hong Kong Convention and Exhibition Centre, marking the seventeenth year of the annual event. The Summit is expected to draw delegates composed of executives and influencers across pillar industries , exchanging insights and co-creating new ideas on topics such as omni-channel business strategies, optimizing omni-channel fulfillment, personalisation of e-commerce, last mile delivery, and many more .
Mr. Joseph Lai , Permanent Secretary for Transport and Housing (Transport) from the HKSAR Government inaugurates the Summit as the Guest of Honour and delivers the opening remarks. Hon Frankie Yick and Hon Charles Mok , Legislative Councillors; Dr Kelvin- Leung , Vice Chairman of GS1 Hong Kong, and Ms Anna Lin , Chief Executive of GS1 Hong Kong are also present as officiating guests.
“Hong Kong is well poised to play a central part in the supply chain of this new era. Hong Kong is a global centre for trade, finance, business and communications.” remarked Mr. Lai.
“The shipping of goods plays a big part in e-commerce. Our strategic location, world-class infrastructure and superb connectivity are our trump cards. From air to road to sea, we provide shippers and suppliers with reliable transportation.” He added.
In Dr. Kelvin Leung’s welcome remarks, he pointed out that the retail landscape is now 100% omni-channel and commerce is about everything from a smartphone, a store or a website. “Mobility and data are becoming an integral part of every shopping experience. The winning companies will be the ones which possess the ability to combine physical and digital shopping experiences for customers.”
He noted the importance of quality data for businesses . “It’s an online world where networks are vital and data quality is paramount – not just for the efficient movement of goods, but for the very sale of goods. Never before have businesses been able to capture so much customer data. What’s key is to analyze the data and turn them into more personalized and productive customer relations, and that is exactly where GS1 HK’s expertise can help businesses to achieve their goals.”
Echoing Dr. Leung’s opinion, Ms Anna Lin reaffirms the significance of high-quality data availability and the role that GS1 Hong Kong plays, “Good data are highly visible, linkable, searchable, sharable, and traceable, which are crucial to any online and offline marketplace owners nowadays. GS1 Global Standards provides the exact solution that unlocks the power of data and connects the physical and digital worlds, which helps businesses to facilitate omnichannel business, enhance traceability and visibility, optimise operational efficiency and boost trust and connections with customers.” said Ms. Lin.
One of the highlights of the Summit is the unveiling of GS1 Hong Kong and KMPG’s second CEO Pulse Report (2017 edition), which compiled the collective insights of 162 CEOs across Hong Kong the key business challenges, opportunities they faced with digital revolution and their e-commerce business strategies, plus a consumer survey collecting feedback from 500 Hong Kong and 500 Mainland Chinese respondents on their online shopping attitudes and expectations. Please read the press release titled “Hong Kong consumers see Singles’ Day as their top online festival; CEOs look to significantly increase their investments in ecommerce, finds joint KPMG and GS1 survey ” for more information.
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From left to right: Hon Charles Mok , Legislative Councillor, Dr Kelvin- Leung , Vice Chairman of GS1 Hong Kong, Mr. Joseph Lai , Permanent Secretary for Transport and Housing (Transport) of the HKSAR Government, Hon Frankie Yick , Legislative Councillor, Ms Anna Lin , Chief Executive of GS1 Hong Kong officiated at the GS1 Hong Kong Summit 2017.
From left to right: Mr. Simon Wong , BBS, JP, Group Chairman, Kampery Group , Hon Charles Mok , Legislative Councillor, Dr Kelvin Leung , Vice Chairman of GS1 Hong Kong, Mr. Joseph Lai , Permanent Secretary for Transport and Housing (Transport) of the HKSAR Government, Hon Frankie Yick , Legislative Councillor, Ms Anna Lin , Chief Executive of GS1 Hong Kong, Mr. Winston Cheng , President of International, JD.com, Mr Cyril Drouin , Chief eCommerce Officer, GC, Publicis Commerce, Mr. Jon Stine , Global General Manager, ISG-RHCG, Intel Corporation in the GS1 Hong Kong Summit 2017.
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About GS1 Hong Kong
Founded by the Hong Kong General Chamber of Commerce in 1989, GS1 Hong Kong is the local chapter of GS1 ® , a not-for-profit, standards organisation that develops and drives adoption of easy-to-implement global standards for business to uniquely identify, accurately capture and automatically share vital information about products, locations and assets. Headquartered in Brussels, Belgium, GS1 has over 110 national chapters in 150 countries.
GS1 Hong Kong’s mission is to enable Hong Kong enterprises to improve the efficiency, safety, and visibility of supply chains across multiple sectors and facilitates commerce connectivity through the provision of global standards and a full spectrum of standards-based solutions and services. GS1 Hong Kong engages with communities of trading partners, industry organisations, government, and technology providers to understand and respond to their business needs through the adoption and implementation of global standards.
Currently, GS1 Hong Kong has over 7,000 corporate members covering close to 20 industries including retail consumer goods, food and food services, healthcare, apparel, logistics as well as information and technology. GS1 Hong Kong continually enhances and rolls out new services and solutions to help our corporate members to embrace new realities, new challenges, and new opportunities.
For more information about GS1 Hong Kong, please visit www.gs1hk.org .