Empower O2O retail experience with smart technologies and A.I. analytics

Ever since the retail sales slump, transformation has been the key for businesses to turn around, even more important after the pandemic. On one hand, shoppers are being very cautious about hygiene in retail environment, and on the other hand, they shop online more often for items that don’t need prior examination. Agile processes and adaption to the ever-changing shoppers’ behaviour are crucial, and this requires a lot of data to support one’s decision.

GS1 Hong Kong is pleased to offer a free webinar with China Telecom Global to share about how IoT technologies and data analytics can help retailers to:

- incentivise purchase at store / online with 24 x7 shopping assistant

- offer self-service touchpoints for retail consumers with hygienic concern

- obtain customer behavioral analytics through IoT devices and A.I.

- enhance operational efficiency and accuracy