GS1 Hong Kong’s Consumer Caring Scheme 2014 recognizes 70 local businesses for putting “consumer first”

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Hong Kong – December 17, 2014 – GS1 Hong Kong’s “Consumer Caring Scheme 2014 ceremony was held at the Hong Kong Conference and Exhibition Centre on 17 December 2014 to kick off the jubilee celebration of the organization. There were 70 reputable international brands and local SMEs named “Consumer Caring Companies” for their “consumer first” attitude. These companies have become the role model of their industry with excellent quality products and customer service.

First introduced in 2011, the Consumer Caring Scheme aims to recognize companies that enhance consumer satisfaction through leveraging international standards, optimizing the supply chain management, applying information technology and continuing business processes improvement. All participating companies were evaluated against seven core consumer caring values including: consumer care, sincerity, commitment, product quality and safety assurance, service quality, understanding of consumer behaviors, and caring for employees. The judging process comprises company visit, performance evaluation and consumer survey, all of which were conducted in an equitable, credible and professional manner. 

At the same time, all applicants’ consumer care measures and performance were assessed according to a scorecard based on the Efficient Consumer Response (ECR), an internationally recognized business best practice aimed to achieve customer satisfaction through collaboration between businesses and trading partners.

"The Consumer Caring Scheme is established to recognize those companies striving for ‘consumer-first’ by offering high quality products and superior customer service,” said Anna Lin, JP, and Chief Executive of GS1 Hong Kong. “With the tremendous support of a number of reputable organizations, we are pleased to endorse ‘Consumer Caring Companies’ from various industries this year. These companies will become a role model aiming to lift product quality and service levels of their industry, which in turn, for a win-win situation between brands and consumers."

For details of the Scheme, please visit the website:


List of recognized companies of Consumer Caring Scheme 2014:

(The list is in alphabetical order by organization name)

3M Hong Kong Ltd

Hong Kong Polyclean Group Ltd

ADT Hong Kong Ltd

Hung Fook Tong Holdings Ltd

Angel Beauty Co Ltd

Jackeline Beauty Salon

Angel Cosmetics International Ltd

Jointflex International Co Ltd

AQ Bio Technology Group Ltd

Kampery Development Ltd

Arredamenti Co Ltd

Kao (Hong Kong) Ltd

Asia Merchandising (HK) Ltd

Kar Kar Development Ltd

Autotoll Ltd

Kwok Shing Dispensary Ltd

Biogem Science Technology Ltd

Linson Trading Ltd

Bridal Tea House Hotel Ltd

Luk Fook Holdings (International) Ltd

Casablanca Hong Kong Ltd

Memorigin Watch Co Ltd

Chan Yin Kee Co Ltd

Morita Biotech (HK) Co Ltd

Cheong Hing Store Ltd

Nam Pei Hong Sum Yung Drugs Co Ltd


Nestle Hong Kong Ltd

China Resources Vanguard (HK) Co Ltd

Newer World International Corporate Ltd

Chow Tai Fook Jewellery Group Ltd

Okia Optical Co Ltd

Chuan Chiong Co Ltd

Original Taste Workshop Ltd

Clean Master (Group) Ltd

Reliance Carnival International Group (HK) Co Ltd

Colgate-Palmolive (H.K.) Ltd

Royal Medic (Holdings) Ltd

B.S.C Colourliving Ltd.

Sinomax Health & Household Products Ltd

CR Care Co Ltd

skin honey

Credit Gain Finance Co Ltd

Sky Marble (HK) Ltd

Culture Homes (Outlet Stores Wholesale Centre) Ltd

Super Star Food Manufactory

Danny Catering Service Ltd

Swipe (HK) Ltd

Elatex Health Square

Swire Coca-Cola HK

Eu Yan Sang (Hong Kong) Ltd

Taste of Asia Group

Faces-Fashion Ltd.

The Sincere Co Ltd

FH Rehabilitation Products Manufacturing Co Ltd

Tick Shing Hong Industrial Co Ltd

Forewide Co (Retail) Ltd

Tiger Standard (HK) Ginsengs Co Ltd

Harmonic Health Pharmaceutical Co Ltd


Health Aims Organic & Functional Food Specialty Shop

Vitasoy International Holdings Ltd

Herbs Generation (Holdings) Ltd

Wai Yuen Tong Medicine Co Ltd

Hitachi (HK) Ltd

Wallace International Marketing Ltd

Hiu Fung Trading Co Ltd

Watson's Water

Hong Kong Post

Wong Lo Kat (Enterprises) Ltd



About GS1 Hong Kong

Founded by the Hong Kong General Chamber of Commerce in 1989, GS1 Hong Kong is the local chapter of GS1®, a not-for-profit, global supply chain standards organisation headquartered in Brussels, Belgium, with over 110 national chapters in 150 countries. GS1 Hong Kong’s mission is to enable Hong Kong enterprises to have more efficient, visible and safer supply chains through the provision of global standards and a full spectrum of standards-based solutions and services, thus making possible business optimisation and value creation. GS1 Hong Kong currently has more than 6,500 corporate members covering close to 20 industries including retail consumer goods, food, wine, healthcare, apparel, consumer electronics, logistics, information and technology. 

For more information about GS1 Hong Kong, please visit



Issued on behalf of GS1 Hong Kong by LEWIS PR


For further information, please contact:

Esther Li (GS1 Hong Kong): Tel: (852) 2863 9763



Brian Paterson (LEWIS PR): Tel: (852) 2122 9762


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