DKSH Hong Kong Boosts Competitiveness & Patient Safety with Customised Corporate Training

DKSH distributes healthcare products across 20+ markets in the Asia-Pacific region, prioritizing traceability and authenticity to ensure patient safety, uphold regulatory compliance, and maintain supply chain transparency. 

The Group believes a robust traceability system is essential in preventing counterfeits and enabling seamless product tracking, helping to ensure patients have safe and reliable access to genuine healthcare products. 

With a focus on long-term sustainable growth, DKSH continually invests to equip staff with knowledge and expertise about the latest best practices, international standards and compliance, to meet the evolving healthcare regulatory and operational requirements.

Customised Corporate Training by GS1 HK Academy

Partnering with GS1 HK Academy, a customised corporate training was arranged for DKSH’s regional managerial executives that entails content about:

• Introduction to GS1 global standards;
• Latest technology and automation used in the healthcare industry supply chain;
• Traceability and authenticity with a focus on the healthcare sector, and more.

GS1 DataMatrix for Traceability

One of the key focus had been on GS1 DataMatrix, a globally recognised 2D barcode that enhances track & trace along the healthcare supply chain. By encoding key details like GTIN (Global Trade Item Number), batch/lot no., and expiration/best before date, it enables identification and real-time tracking from production to the end user. 

In fact, GS1 DataMatrix has been adopted by global healthcare regulators and stakeholders in over 75 countries around the world, including Australia, EU, the US etc., as well as WHO, UNICEF and the international vaccine alliance GAVI, etc. As part of its commitment to patient safety and supply chain transparency, DKSH is aspired to leverage GS1 DataMatrix to enhance traceability, ensuring the safe and reliable distribution of genuine healthcare products across its markets.

Flexible Training Content

The customised training offered abundant time for interactive learning, so that participants can inquire the actual track-and-trace issues they faced in their business projects for practical solutions, helping to improve supply chain transparency and efficiency. 

From strategies to implementation, the training is designed to help DKSH enhance patient safety by preventing counterfeits, ensures regulatory compliance, and improves supply chain transparency with real-time tracking. It enables faster recalls, better inventory management, and strengthens trust among partners and consumers, ultimately reinforcing the company’s commitment to a secure and efficient healthcare distribution.

The corporate training for DKSH delivered by GS1 Academy provided:

• Better compliance to regulatory / market standards;
• Assurance of patient safety with improved traceability processes;
• Enhanced competitiveness with updated knowledge on standards and new business tools for future business development;
• An ongoing culture of learning and development, supporting the company's long-term business growth;

• GS1 HK Academy – Customised Corporate Training

With nearly 160 years of experience across 36 markets, DKSH is the leading market expansion services provider from Switzerland, helping companies grow their business across 4 industries: Healthcare, Consumer Goods, Performance Materials and Technology. In Hong Kong, DKSH has been delivering growth for more than 100 years.