DCH Holdings

DCH Holdings

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Sharing a Long-term View of Value

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With 70 years of history, operations in 12 Asian markets and more than 16,000 employees, Dah Chong Hong (DCH) is a diverse company that extends across the four basic necessities of life: food, health, mobility and household goods. In consumer business, DCH manages brand development, manufacturing, marketing, logistics and retail, for food, fast moving consumer goods, healthcare and electrical products.

DCH aims to “Bring Quality to Life” by bringing brands to market and products to shelves for a wide range of industries. Echoing its vision, GS1 Hong Kong (GS1 HK) has been powering business to grow and improve efficiency, safety and sustainability by creating a common foundation of data, aspiring “Smarter Business, Better Life” for the community.

“Given the ever increasing complexity of business environments, we have been driving transformation across the group, strengthening our customer connection and service delivery. With GS1 standard-led solutions and services, we are able to constantly upgrade our efficiency & service level, sustain our competitive edge and better equip ourselves for any future changes.”
Betty
Better Leung,
Advisor
DCH Holdings
 

GS1 HK’s 4 Step Approach in DCH’s Evolution

GS1 HK’s 4 Step Approach in DCH’s Evolution

Being the local body for global standards in supply chain management supported by the industry-specific knowledge of the Smart Professional Team, GS1 HK has been the catalyst in DCH’s transformation: 

Plan and carry out business process re-engineering
Help capitalise on emerging technologies, standards & solutions 
Support new system implementation across different business units of the group, including ERP, CRM and POS systems
Facilitate DCH’s compliance and certification readiness for FSSC 22000 standard
Pave the way to new business partnerships, smart operations and “Industry 4.0” vision

 

Fueling End-to-end Business Transformation

For almost a decade, GS1 HK has worked with different DCH business units - covering food and healthcare divisions - to modernize their supply chain processes for streamlined operations, improved efficiency, better traceability, enhanced consumer experience, etc., ushering in more opportunities. 
 

Fueling End-to-end Business Transformation

I. Manufacturing  

IGF – Steering Towards Industry 4.0 
- Supported business process re-engineering and ERP system implementation 
- Facilitated advanced food safety standard (FSSC 22000) 
- Enabled diversification from B2B to include B2C market


 Solutions:
• GS1 HK Academy – SCM Training 
• Quality Food Scheme  

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Tai Luen – Ensuring Food Traceability & Safety 
- Enhanced food traceability & safety practices 
- Uplifted brand image 
- Strengthened consumer trust 

 


Solutions:
• GS1 HK Academy – SCM Training 
• Quality Food Scheme  

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II. Distribution  

Sims Trading - Pioneering Track-and-trace Operations
- Supported end-to-end cold chain & wine traceability system 
- Ensured quality of products & opened up new partnership opportunities in China


Solutions:
• Global Trade Item Number (GTIN)
• Global Location Number (GLN)
• GS1 Global Traceability Standard (GTS)
• Serial Shopping Container Code (SSCC)
• Cold Chain Solutions
• ezTRACK™
• GS1 HK Academy – SCM Training
• Quality Food Scheme

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DCH Logistics – Ensuring Food Quality with Globalised Tracking 
- Supported cold chain management, transporting fruits from Africa to China and from Argentina to China to ensure product quality and hence consumer safety 
- Improved data exchange efficiency 
- Achieved full supply chain visibility from farm to fork 


Solutions:
• Global Trade Item Number (GTIN)
• Global Location Number (GLN)
• GS1 Global Traceability Standard (GTS)
• Serial Shopping Container Code (SSCC)
• Cold Chain Solutions
• ezTRACK™
• GS1 HK Academy – SCM Training
• Quality Food Scheme

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Gordon quote

III. Retail

DCH Food Mart – Process Re-engineering for New Retail Landscape

- Greatly enhanced efficiency by turning the manual operation into ERP system modules
- Supported building of CRM system that boost online business membership loyalty 
- Helped POS system enhancement for better consumer experience 


Solutions:  
• Smart Professional Services– business process re-engineering
• Global Trade Item Number (GTIN)
• GS1 HK Academy – SCM Training
• Quality Food Scheme  

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IV. Healthcare

DCH Auriga – Enabling End-to-end Visibility of Vaccine Supply Chain 
- Enabled end-to-end traceability with unique identification and elevateD trust among stakeholders 
- Provided training to facilitate their standard implementation process 


Solutions 
• GS1 DataMatrix
• GS1 HK Academy – Healthcare Training

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Harrist quote


Built on the synergy with GS1 HK’s professional teams, data standards, services and solutions, DCH is able to adapt quickly to the evolving market, sustain their reputation for customer-first service and uphold its “bring quality to life” commitment.

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