DCH Holdings Relies on GS1 HK’s Smart Professional Services for End-to-end Business Transformation

With 70 years of history, operations in 12 Asian markets and more than 16,000 employees, Dah Chong Hong (DCH) is a diverse company that extends across the four basic necessities of life: food, health, mobility and household goods. In consumer business, DCH manages brand development, manufacturing, marketing, logistics and retail, for food, fast moving consumer goods, healthcare and electrical products.

DCH aims to “Bring Quality to Life” by bringing brands to market and products to shelves for a wide range of industries. Echoing its vision, GS1 Hong Kong (GS1 HK) has been powering business to grow and improve efficiency, safety and sustainability by creating a common foundation of data, aspiring “Smarter Business, Better Life” for the community.

Built on the respective strengths, DCH has teamed up with GS1 HK on its business and digital transformation journey years ago for a resilient business model characterized by agility, efficiency and scalability, for today and tomorrow.

“Given the ever increasing complexity of business environments, we have been driving transformation across the group, strengthening our customer connection and service delivery. With GS1 standard-led solutions and services, we are able to constantly upgrade our efficiency & service level, sustain our competitive edge and better equip ourselves for any future changes.”

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GS1 HK’s 4 Step Approach in DCH’s Evolution

Being the local body for global standards in supply chain management supported by the industry-specific knowledge of the Smart Professional Team, GS1 HK has been the catalyst in DCH’s transformation: 

• Plan and carry out business process re-engineering
• Help capitalise on emerging technologies, standards & solutions 
• Support new system implementation across different business units of the group, including ERP, CRM and POS systems
• Facilitate DCH’s compliance and certification readiness for FSSC 22000 standard
• Pave the way to new business partnerships, smart operations and “Industry 4.0” vision

Fueling End-to-end Business Transformation

For almost a decade, GS1 HK has worked with different DCH business units - covering food and healthcare divisions - to modernize their supply chain processes for streamlined operations, improved efficiency, better traceability, enhanced consumer experience, etc., ushering in more opportunities. 
 

“Thanks to GS1 HK’s consultancy service, we are able to identify the existing shortfall against industry benchmark. We are looking forward to the ERP system and revamped procedures executed, and hope to see better production output, improved traceability and efficiency, preparing us for the new normal.”

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“GS1 Datamatrix standard serves as an effective component for enhancing track and trace visibility on COVID-19 vaccines distribution, improving significantly both data accuracy and time saving comparing to traditional linear barcode. It is also essential for health care providers to administer vaccines with confidence and improve the supply chain efficiency.”

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